Customer Care Annual Reminder

Cartridges in your water filter work by absorbing chemicals from the water. Over time the media in your cartridge will "saturate" and will no longer be able to remove any further contaminants. These cartridges will also develop a build up of bacteria on the surface over a long period of time if not replaced.

Therefore it is very important to replace cartridges every 12 months and this will ensure your filter will give optimal performance & run as new, providing crystal clear, healthy water.

Our Customer Care team will send out a timely 12 month reminder that the removable cartridges are due for replacement.

Cartridges can be bought at the showroom, mailed directly to you or an annual service arranged. Please visit us at our showroom or contact our sales or service team.

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